Senior Assistant Director- Undergraduate Student Financial Services
Company: Suffolk University
Location: Boston
Posted on: October 4, 2024
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Job Description:
Looking to help a diverse population of students achieve their
goals? Suffolk University is seeking a Senior Assistant Director of
Student Financial Services. Driven by a mission of access to
opportunity, Suffolk University leverages its prime location in the
heart of downtown Boston to change lives and positively impact
communities through the power of education, inclusion, and
engagement. By joining our team, you'll play a part in providing
students with experiential and transformational learning
opportunities that begin in the center of Boston, reach across the
globe, and lead to extraordinary outcomes for our graduates. This
is a hybrid position based in Boston, Mass. This position will
assist with the day-to-day operation in the Office of Student
Financial Services and will be a member of the Undergraduate
Student Financial Services team. The Senior Assistant Director
assists in the execution of the financial aid program designed to
assist undergraduate students with their investment in a Suffolk
education. The Senior Assistant Director also collaborates with
office leadership to ensure the policies and practices in financial
aid will create outstanding customer service for current and
prospective Suffolk students. The Senior Assistant Director will
work to eliminate barriers that students may face and create
efficient, service friendly ideas for the benefit of students. A
candidate should have expertise and knowledge of financial aid
processes and procedures; knowledge of Federal Financial Aid
programs, regulations and guidelines; proficiency with the use of
job-related software programs; skill in interpersonal relations and
an ability to effectively communicate with internal stakeholders
and external customers. A hybrid schedule is available and will
incorporate a mix of in-office and remote work based on the needs
of the office and the enrollment cycle. A hybrid schedule is
available and will incorporate a mix of in-office and remote work
based on the needs of the office and the enrollment cycle. Primary
Responsibilities:Ensure compliance with federal financial aid
regulations. Maintain up-to-date policies, procedures, and state or
federal laws that may impact department initiatives. Develop and/or
assist with the development of policies and procedures and
recommends changes to effectively meet the goals and requirements
of the program. Implement financial aid awarding strategies.
Establish office policies and procedures that reflect fair and
objective distribution of aid, and participate in financial aid
appeals. Represent the Office of Student Financial Services at
various on and off-campus events as needed, including occasional
evening and weekend hours. Review financial aid applications and
award students in caseload of undergraduate students. Manage a
caseload of students. Counsel students and families regarding
financial aid programs. Coordinate the financial aid award process
for a designated group of students by coordinating the cycle of
awards and reviewing and revising aid application materials.
Requirements/Qualification: Bachelor's degree; Minimum of three
years of recent professional experience in higher education
financial aid including demonstrated expertise in financial aid
programs and regulations; Proficiency with Microsoft Word and
Excel; Excellent analytical, organizational, problem solving and
communication skills; Exemplary customer service skills; Ability to
work under continual deadlines requiring great attention to detail
while managing competing responsibilities; Exceptional written and
oral communication skills; The successful candidate will have
demonstrated experience working with diverse populations and a
strong commitment to help developing and implementing the
University's Diversity, Equity and Inclusion policies and goals. A
hybrid schedule is available and will based on the needs of the
office and the enrollment cycle. Benefits include:Generous paid
time off and commitment to work-life balanceTuition free course
benefits in the College of Arts and Sciences and in the Sawyer
Business School for employees with additional tuition benefits for
spouses, domestic partners, and childrenTop-notch well-being care
available through Harvard Pilgrim Medical/Delta Dental and a
Flexible Spending AccountPre-tax commuter benefitEmployee
Assistance Program that provides employees and their family members
with initial assessment, referrals and short-term counseling for
personal and work challengesDiscounted home and auto
insurancePIb6c981fac8ef-25660-35714915
Keywords: Suffolk University, Lawrence , Senior Assistant Director- Undergraduate Student Financial Services, Accounting, Auditing , Boston, Massachusetts
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